Guidance Notes

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Guidance on our Symbols

What we are looking for in your answers and what evidence will be taken into account.

  • In the form there is a question which relates to each symbol
  • It is important that you provide full answers and as much evidence to back your answers up as possible.
  • If we cannot link your answers to the medical information you have provided and the evidence you submit we will not be able to confirm a symbol

What the symbols mean

See symbols below to learn more about what the symbols mean and what evidence you need to provide.

Please note – evidence we may not take into account as they provide little or no detail relating to an individuals specific needs:

  • Confirmation of appointment letters
  • Christmas Bonus letters
  • Information provided by non-professionals (friends / family)
  • Blue Badges
  • ESA Confirmation Letters

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