Accessibility in public spaces is more important than ever, and businesses across Wales are stepping up to ensure they welcome everyone. Piws Access Ambassador, Gracie Moyes, recently visited Caffi Isa, a popular community café, to evaluate its accessibility features and celebrate the progress being made toward inclusivity.
Gracie, one of Piws dedicated Access Ambassadors, brings first-hand experience of navigating public spaces as a disabled person. Her visit to Caffi Isa was part of Piws’ mission to support businesses in identifying strengths and areas for improvement in their accessibility.
What Are Piws Access Ambassadors?
Piws Access Ambassadors are individuals with lived experience of disability who visit businesses, community spaces, and tourism venues to assess accessibility and provide constructive feedback. Their role is crucial in helping businesses create environments that are truly inclusive, not just compliant with regulations.
These ambassadors:
✅ Share their personal experiences navigating public spaces.
✅ Offer real-world insights into barriers disabled people face.
✅ Provide recommendations for practical improvements.
✅ Highlight and celebrate venues that are leading in accessibility.
By working alongside businesses, the programme helps make Wales a more welcoming destination for disabled residents and visitors alike. (Find out more about Piws Access Ambassadors on our website.
Gracie Moyes’ Visit to Caffi Isa
During her visit to Caffi Isa, Gracie assessed several key accessibility features, including:
- Step-free access and entry points – ensuring ease of movement for wheelchair users and those with mobility challenges.
- Seating arrangements – evaluating space between tables and the flexibility of seating options.
- Toilet facilities – reviewing accessibility for disabled users.
- Signage and communication – considering how well the café communicates accessibility information to customers.
Following her visit, Gracie shared her experiences in a TikTok video, providing an engaging firsthand look at Caffi Isa’s accessibility. Watch the video here: [https://www.tiktok.com/@piwscymru/video/7462409619378310433]
Caffi Isa: A Welcoming Space for All
Caffi Isa is a valued part of the community, offering not just great food and drinks but also a space where everyone feels welcome. By working with Piws and listening to the voices of disabled individuals like Gracie, they demonstrate a commitment to inclusivity that other businesses can learn from.
Accessibility is about more than just compliance; it’s about ensuring that everyone, regardless of ability, can enjoy the same experiences with dignity and ease. Businesses that take steps toward accessibility not only widen their customer base but also contribute to a more equitable society.
How Can Businesses Get Involved?
If you’re a business owner in Wales and want to improve accessibility, Piws is here to help. Our Access Ambassadors can visit your venue, provide feedback, and offer practical suggestions to make your space more inclusive.
🔹 Want to learn more? Get in touch with Piws today!
🔹 Follow us on social media for more ambassador visits and accessibility insights.
#AccessibilityMatters #PiwsCymru #AccessForAll #InclusiveWales #DisabilityAwareness
