The sunflower lanyard is a way for customers to indicate to staff across the airports that they may need additional care and support. The optional service is intended for customers with hidden disabilities such as hearing loss, autism or dementia.
The Hidden Disabilities Sunflower was first launched at Gatwick Airport in May 2016. It is starting to be recognised globally and has been adopted in the UK by all of the major airports, many supermarkets, railway stations, leisure facilities, in the NHS and an increasing number of small and large businesses and organisations. Basically, it is used anywhere where people meet.
Find out more on their website: Hidden Disabilities
