Welsh Mountain Zoo - National Zoological Society of Wales

Visit the Welsh Mountain Zoo – National Zoo of Wales, where conservation comes to life.

Perched high above Colwyn Bay, the Welsh Mountain Zoo invites you to explore a world of natural wonder. Discover animals from across the globe, enjoy sweeping panoramic views, and wander through the stunning Flagstaff Gardens that surround this award-winning, conservation-led Zoo. Stroll along wooded pathways, unwind on the grassy slopes, and enjoy an inspiring day learning about many rare and endangered species – from Snow Leopards and Chimpanzees to Humboldt Penguins and Meerkats. Book your tickets today for a truly wild adventure at the Welsh Mountain Zoo.
(Photography ©️Melanie Sharp & ©️Martin Neale)

Accessibility at the Welsh Mountain Zoo

The Welsh Mountain Zoo is located on a historic Edwardian estate set on a hillside, which includes a variety of gradients, steps, and narrow paths. While some areas present challenges, we are committed to making the Zoo as accessible as possible for all our visitors.

Approximately 70% of our animal habitats can be accessed by wheelchair users, with the support of a companion or carer. Many of our newer enclosures, such as the Snow Leopard habitat opened in 2021, feature ramped access, and our ongoing development programme includes further accessibility improvements.

A free accessibility-focused map is available on arrival, designed to help all visitors plan their journey around the site. It highlights key pathways that are most suitable for wheelchair users and clearly marks gradient levels to assist those with walking distance or mobility considerations. This allows visitors to make informed choices about their route around the Zoo based on their individual needs.

Manual wheelchairs are available to borrow free of charge from the Zoo office. Carers accompanying guests with accessibility needs are admitted free of charge. Please note that small-wheeled electric scooters may not be suitable for some paths due to uneven terrain.

For full details on our facilities and advice on planning your visit, please see our Accessibility Statement.